Privacy Policy

At MELISSA VIKTORIIA RANCHAKOVSKA, we care about the protection of your privacy and the security of your personal data. This Privacy Policy explains how we collect, use, and share your personal data when you visit our website or make a purchase. By using our website, you consent to the practices described in this policy.

1. Collection of Personal Data

We collect personal data from you when you place an order, subscribe to our newsletter, or otherwise interact with our website. The types of personal data we collect may include:

Identification data: Name, address, email address, phone number, payment details, and shipping information.
Usage data: Information about how you use our website, such as IP addresses, browser type, time spent on pages, and other interaction data.

We collect this data through forms, cookies, and other tracking technologies to provide you with the best possible shopping experience.

2. Sharing of Personal Data

We do not sell, rent, or exchange your personal data with third parties. However, we may share your personal data in the following cases:

Service providers: We may share your data with trusted third-party service providers (such as payment processors, courier companies, and marketing services) who assist us in operating our business and providing services. These providers are contractually obligated to protect your data and use it only for the purposes for which it was shared.

Legal requirements: We may disclose your personal data to comply with applicable laws, regulations, legal proceedings, or requests from authorities.

Business transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of such a transaction. You will be informed of such changes if they occur.

3. Use of Personal Data

We collect personal data for the purpose of:

Order fulfillment: To process and deliver your order and communicate with you regarding your purchase.
Customer service: To respond to inquiries, provide customer support, and resolve issues.
Marketing: To send promotional materials, updates, and newsletters (if you have subscribed).
Service improvement: To improve our website, services, and products based on your feedback and interactions.

Your personal data will be used only for purposes necessary to fulfill the products and services you have ordered or as required by law.

4. Customer Rights Regarding Personal Data

In accordance with European Union regulations, you have the right to:

Access: Request access to the personal data we hold about you.
Rectification: Request correction of inaccurate or incomplete personal data.
Erasure: Request deletion of your personal data, subject to certain exceptions.
Data portability: Request a copy of your personal data in a portable format.
Withdrawal of consent: If we process your personal data based on consent, you may withdraw that consent at any time.

To exercise these rights, please contact us using the details provided below.

5. Use of Cookies

Our website uses cookies and similar technologies to enhance your user experience and collect information about how you use our website. Cookies are small files stored on your device that help us to:

Remember your preferences and login details.
Analyze website traffic and improve our content.
Display advertisements tailored to your online activity.

You can manage cookie settings through your browser settings and may refuse certain cookies by visiting the cookie settings on our website.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. While we strive to protect your data, no method of transmission over the Internet is 100% secure, and therefore we cannot guarantee absolute security.

7. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be published on this page, and the updated policy will take effect immediately upon publication. We encourage you to review this policy regularly.

8. Contact Information

If you have any questions regarding this Privacy Policy or how we process your personal data, please contact us:

MELISSA VIKTORIIA RANCHAKOVSKA
ul.Narutowicza 11A lokal U1 70-240, Szczecin Polska
Phone: +48 668 478 278
E-mail: reception@melissa-24.pl